Retail Returns Policy

Our Promise to You

We want you to love every product you take home from Glow Up Studio. If something isn’t working out, we’re here to help—within the following guidelines:

Eligibility

  • Products may be returned within 4-weeks/28 days of purchase for store credit only.

  • Items must be unused, unopened, and in original packaging.

  • For skincare, cosmetics, or lash/brow products, we cannot accept items that have been opened or used due to health and safety regulations.

Damaged or Defective Products

  • If your product is damaged, defective, or has a manufacturer’s fault, please notify us within 7-days of purchase and return it within 14 days of purchase. We’ll happily exchange it for the same item or provide store credit.

Final Sale Items

  • Gift cards, promotional bundles, discounted items, and trial/travel-size products are final sale and cannot be returned.

Proof of Purchase

  • A receipt or record of purchase through our Point of Sale system is required for all returns or exchanges.

How to Return

  • Bring the item(s) to Glow Up Studio during regular business hours. Our Guest Relations team will assist you.

EFFECTIVE DATE: AUGUST 7th 2025